Communication

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	Business Correspondence One-day program \| Maximum class size: 18 \| Trainer(s): One Today's click-and-send communication increases an organization's need for effective writing and editing skills. Participants will learn business writing standards, practice creating professional presentations and reports, and receive practical solutions to common writing problems. more>>>

	Conflict Resolution Strategies One-day program \| Maximum class size: 20 \| Trainer(s): Two Conflicts are based on differences. Whenever people are working in groups, there are differences that hold the potential for conflict. Participants will learn to recognize conflict, apply conflict resolution techniques to manage the situation and resolve the issue. more>>>

	Interaction Style Self-Profile and Guidebook (English) Not necessary to offer with a program \| Trainer(s): No certification necessary for use by more>>>

	Powerful Presentation Skills Two-day program \| Maximum class size: 12 \| Trainer(s): Two Successful presentations are more than the verbal delivery of information. They include observation and listening, and the ability to think on one's feet to meet the needs of an audience. Participants will learn to present information with confidence and respond to the particular needs of any audience. more>>>