Overview
Responding to urgent situations and the varied emotions of individuals demands quick decisions, instant rapport and steadfast law enforcement leadership.
Law Enforcement Supervisors have the responsibility for managing, supervising or leading others. They must respond to the challenges of dealing with the unknown in highly charged public situations and emergencies. Effective and appropriate actions are critical. When law enforcement supervisors possess core leadership skills, they are able to communicate well with employees, peers, government officials and the public. They are able to utilize important energy to deal with the public and achieve high organizational standards.
Program Outcomes
| · | Use listening skills to build trust and increase rapport with others. |
| · | Define the layers of any problem and offer solutions to the problem. |
| · | Clarify expectations and develop up-front agreements about goals and job duties. |
| · | Maintain relationships and complete tasks by responding to individuals who have broken agreements. |
| · | Get others to be accountable for their own performance by being proactive and setting agreements. |
Current Challenges
| · | Communication has broken down between leaders and officers. |
| · | Individual expectations and standards are unclear. |
| · | Effective performance goes unnoticed and ineffective performance is not addressed. |
| · | Conflict and disagreement are roadblocks to achieving individual and organizational goals. |
| · | Feedback for continuous improvement happens once a year at the performance review. |
| · | Problem solving occurs by a select group of people and buy-in to solutions is low. |
Recommended Approach
| · | One-day program |
| · | Two trainer(s) |
| · | Maximum class size: 20 |
Cost Calculator
Adjust quantities to suit your program
Standard Facilitator Package includes:
| · | One Facilitator Guide with timed agenda |
| · | Media Disk - Power Point of training sides, review copy of workbook and handouts |
