Overview

Successful teams are empowered teams. They communicate openly, share their ideas and use the power of collaboration to achieve their goals.

Carrying out large-scale projects requires coordination across functional teams and the organization. Critical to a team's success is how each member communicates within the team and how members come together as a whole. Defining specific roles and responsibilities, establishing a shared team language and agreeing on methods of communication are critical.

Participants will focus on listening skills, utilizing conflict management and aligning individual behavior styles to support team goals.


Program Outcomes

·Use reflective listening to build team collaboration among members.
·Create group agreements and ensure team members will support agreements.
·Handle conflict without damaging relationships among team members and losing productivity.
·Clarify team members' expectations and understandings.
·Recognize differences between team members' communication styles.

Current Challenges

·Teams get sidetracked by misunderstandings.
·Cross-functional teams need a "common language" to use during meetings and problem-solving sessions.
·Conflict occurs frequently on teams and prevents teams from achieving goals.
·Team members often have different understandings of what is expected of them and lack business collaboration.

Recommended Approach

·One-day program
·Two trainer(s)
·Maximum class size: 15

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Standard Facilitator Package includes:
·One Facilitator Guide with timed agenda
·Media Disk - Power Point of training sides, review copy of workbook and handouts