Providing performance feedback that encourages growth and success begins by documenting a worker's performance in specific behavioral terms.
Many managers and supervisors struggle with how to capture usable, realistic and legal information about their employees. Faced with uncertainty and concerned about legal issues, managers often opt to document nothing. This information gap is often viewed by employees as a lack of interest in their accomplishments or performance.
There is a strong link between the manager's ability to recognize and document an employee's performance and the employee's growth and success. Specific knowledge of accomplishments and employee behavior also increases the credibility of management decisions such as promotions, appraisals and terminations.
This program explains a formula and system to collect and document performance in specific, behavioral terms. This system can be to applied appraisals and discipline processes, plus reward and recognition programs.
| · | Identify the situations requiring documentation in the workplace. |
| · | Apply a simple formula for collecting and creating documentation, regardless of the company's policy or procedures. |
| · | Uncover an "editor's eye" for reviewing documentation and ensure documentation is both fair and purposeful. |
| · | Reduce the chance for employee complaints and auditor claims of violation of equal opportunity employment laws. |
| · | Managers and supervisors "build a case" for employment actions after the decisions to take action have been made. |
| · | Managers and supervisors complain that it takes them too long to document and track their employees' performance. |
| · | "Questionable" and potentially discriminatory information shows up in letters, files, performance appraisals and justification for promotions. |
| · | Managers and supervisors have difficulty deciding how and when to share information that has or has not been documented on employees. |
| · | One-day program |
| · | One trainer(s) |
| · | Maximum class size: 20 |
Adjust quantities to suit your program
| · | One Facilitator Guide with timed agenda |
| · | Media Disk - Power Point of training sides, review copy of workbook and handouts |
